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Home / Our Responsibilities / Environment / Our Performance

We have reviewed our approach to environmental performance measurement this year to focus on core key performance indicators ("KPIs") specific to each business and better aligned with our management system.

At the heart of our approach is a commitment to continuous year-on-year improvement, with a focus on moving annual averages. The KPIs for each of our divisions are listed below, along with details of our performance for the 12 months to 30 April 2007.

UK BUS*

PERFORMANCE MEASURE	DATA
Number of environmental enforcement notices/prosecutions	1#
Emissions – number of Euro 0, 1, 2, 3, 4, 5 engines in the fleet and percentage of total fleet
Pre Euro engines	617	7.9% of total fleet
Euro 0	804	10.3% of total fleet
Euro 1	1,607	20.5% of total fleet
Euro 2	2,574	32.9% of total fleet
Euro 3	2,157	27.6% of total fleet
Euro 4	57	0.7% of total fleet
Hybrids (Euro 5 or above)	10	0.1% of total fleet
Facility energy usage – electricity (kwh+)	32,914,201	0.107 kwh per passenger mile
Facility energy usage – gas (kwh+)	47,395,241	0.154 kwh per passenger mile
Water usage (cubic meters)	499,743	0.002 cubic metres per passenger mile
Engineering maintenance waste recycled~
Waste oil (litres)	1,030,576
Oil filters (205 litre drums)	1,089
Anti freeze waste (litres)	5,263
Batteries (kg)	235,420
Oil contaminated rags (205 litre drums)	88
Waste thinners (litres)	1,545
Waste paint (litres)	205
Part cleaner solvent (litres)	115,103
Plastic drums	275
Steel drums	1,286
Spent fluorescent tubes (drums)^	131

NOTES

Total passenger miles for UK Bus for 2006-07 were 308.3 million

*	excludes data from disposed London bus operation
+	gas and electricity data obtained from utility management company Inenco
#	Hull depot prosecuted under the duty of care for waste (Environmental Protection Act) for not controlling litter on 6 June 2006. Fine £3,000, plus costs of £650
^	collection data only recorded for 2006-07 due to changes in legislation
~	information based on data from Oakwood Environmental and SafetyKleene

RAIL OPERATIONS

PERFORMANCE MEASURE	DATA
Number of environmental enforcement notices/prosecutions
South West Trains	0
Virgin Trains	0
Supertram	0
Direct emissions to the atmosphere (CO2kg)
South West Trains	7,910,000	0.003 kgs per passenger mile
Virgin Trains	70,600,000	0.02 kgs per passenger mile
Supertram	0	0
Indirect emissions to the atmosphere (CO2kg)
South West Trains	216,000,000	0.071 kgs per passenger mile
Virgin Trains	Not measured	N/a
Supertram	6,260,000	4.13 kgs per passenger mile
Facility energy usage – electricity (kwh)
South West Trains	34,197,000	0.01 kwh per passenger mile
Virgin Trains	12,505,728	0.003 kwh per passenger mile
Supertram	571,702	0.38 kwh per passenger mile
Facility energy usage – gas (kwh)
South West Trains	10,921,000	0.004 kwh per passenger mile
Virgin Trains	7,429,677	0.002 kwh per passenger mile
Supertram	526,912	0.35 kwh per passenger mile
Water usage (cubic metres)
South West Trains	285,000
Virgin Trains	63,980
Supertram	6,057
Collected waste recycled (%)
South West Trains	30%
Virgin CrossCountry	60%
Virgin West Coast	10%
Supertram	1.2%

NOTES

Passenger miles for Rail operations in 2006-07 were as follows: South West Trains – 3,051.6 million; Virgin Trains (Virgin CrossCountry and Virgin West Coast) - 4,156.1 million; Supertram – 1.5 million.

These are approximate figures and relate to recycling of on-board newspapers only. Additional recycling schemes take place at stations and offices on the Virgin CrossCountry and West Coast network

NORTH AMERICA

Coach USA

PERFORMANCE MEASURE	DATA
Breaches or violations of Federal and State environmental obligations	One minor violation for late registration of a fuel tank ($250 fine)
Reportable environmental incidents	Five reportable incidents resulting from fuel leaks due to accidents. No penalties.
Measures to reduce direct emissions	Replacement of 40 coaches and 13 sightseeing double-decker vehicles with new vehicles equipped with cleaner engine technology. All locations converted to ultra low-sulphur diesel in October 2006.

Coach Canada

PERFORMANCE MEASURE	DATA
Zero breaches or violations of Federal and Provincial environmental obligations	No breaches or violations
Reportable environmental incidents	One reportable incident at our Mississauga facility. Third party fueller overestimated remaining diesel in underground storage tank, resulting in 50 litres being spilled. The spill was contained and no fuel entered a watercourse.
Measures to reduce direct emissions	As part of our compliance with engine emissions requirements under Ontario's "Drive Clean" programme, 200 vehicles were tested during the 12 months to 30 April 2007, resulting in a 93.5% pass rate on first test. A total of 20 coaches were replaced with new vehicles, equipped with the latest engine technology. All locations have converted to ultra-low sulphur diesel.
Reduce electricity and water consumption at each of our facilities	We are in the process of implementing a system to accurately track and record consumption levels.

Details of our performance for 2003-04, 2004-05 and 2005-06 are available here.